The Knowledge Transfer Concept:
The Practice division focuses on providing niche consulting and training for local government asset management. We cover all asset classes including but not limited to roads, bridges, stormwater drainage, plant and fleet, facilities and buildings, parks and open spaces, water reticulation and sewerage infrastructure.

The consulting methods we deploy are based on knowledge transfer concept. We will never commence an implementation journey with a blank sheet of paper. Our methods are based on:

1. Established toolkits for each of the following key services.
2. Hundreds of templates across various asset classes that have worked and are proven.
3. A local government criterion for local government – grass-root knowledge is used in facilitation, not theoretical concepts.
4. Developing the key ingredients that constitute asset management plans and strategies. At the end of our Step-Watch process, Council can easily formulate an asset management plan with in-house skills.

ACEAM practice utilises the proven Step-Watch model of framework implementation.
— Click here to download Step-Watch model documentation.

Service-Centric, not Asset-Centric
All elements of the Step-Watch are based on a ‘service-centric’ methodology. Service Levels underpin the development of financial plans; capital works programs, maintenance strategies, budgeting and risk management.

ACEAM practice facilitates the following key outcomes:

1. Development of asset registery management frameworks.
2. Development of asset assessment methods.
3. Development of condition assessment methodologies.
4. Development of star rating methods.
5. Development of risk assessment methods.
6. Development of service level hierarchies and management frameworks.
7. Development of performance measures for reporting.
8. Development of asset valuation, fair-value methods and guidelines.
9. Development of long term prediction models and decision matrices.
10. Development of maintenance management frameworks.
11. Asset Management Policies, Strategies and Plans in accordance with IIMM.
12. Review and implementation of AMIS as well as interfacing protocols with 3rd party systems.
13. Climate Change Policies and application of NGER AND CPRS in a local government context.

For sample framework elements, please email us at admin@aceam.com

Consulting, Mentoring and Facilitation:
In providing these outcomes, our focus is on empowering the client staff. There is an extremely passionate focus on knowledge transfer through intense workshops in every phase. The outcome is to work with Council teams to develop in-house, localised Business Process Manuals that become the back-bone of the organisation’s Asset Management Discipline.

ACEAM practice acknowledges that not all organisations are the same. They vary in size, resources and local skills. They all have different needs and pressures and no one template fits all. However, this does not mean local government needs to constantly re-invent the wheel. Our Step-Watch model therefore recognises existing good practice, utilises existing templates from our nation wide client base and tailors frameworks specifically for individual needs. We test the frameworks at grass root levels and encourage involvement from depot staff to councillor levels. This is the reason for the success of the Step-Watch model.

Most Councils that we are engaged with have a long-term relationship in the initial Step-Watch phase, spanning from 6-18 months. Those Councils that have been through two rounds of improvements, have now commenced the advanced program in their eighth year of Step-Watch. Many Councils now have third generation long term asset management plans being developed with assistance and mentoring from ACEAM.

Our implementation process is simple - We localise the elements of asset management through a consultative approach. We work as part of Council’s project teams and develop materials from the ground up, which engages support for the framework in all levels of the organisation.